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Bull Smoke Certified Lifetime Warranty Information


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Bull Smoke offers an exclusive Certified Lifetime Warranty on all charging devices and a full one year warranty on our industry leading lithium-ion 4.2 volt batteries. Warranty claims are subject to regular shipping and handling charges.

Pending product availability we may substitute a newer version or similar device.

Certified Lifetime Warranty Claim Instructions: Please keep in mind that every single product is subject to rigorous testing procedures prior to shipment in order to essentially eliminate the cost of dealing with returns. However, if you believe that your product is defective we will send you an immediate replacement. In order to do this, please follow these instructions closely.

STEP 1:

Contact us via email at the following address; support@bullsmoke.com to determine if the component is defective or being used improperly by the user. If it is determined that you need to return the product than you will receive an RMA number and be directed to proceed to STEP 2.

STEP 2:

Please pack the item securely in box or padded envelope and mail to:

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Bull Smoke Fulfillment Department
4100 N Powerline Road, Suite F2
Pompano Beach, FL 33073-3039

While you wait, we will ship out the replacement parts. We understand the inconvenience of being without your electronic cigarette devices, so we will ensure that you experience minimal downtime.

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